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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nicole Dugas

September 30, 2026

5  out of  5
rating by Nicole Dugas
"Janette and the Redwood City State Farm office are amazing! I’ve been with them for over 10 years, and they consistently provide excellent service, are always friendly and helpful. They truly value building relationships with their clients, and it shows. So happy to have them as my State Farm team!"
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Arvin Campos

September 29, 2026

5  out of  5
rating by Arvin Campos
"I have been a customer for at least 10 years… never had a problem and Nick and his staff have always taken care of my insurance needs…great customer service"
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rebecca stutts hovater

September 24, 2026

5  out of  5
rating by rebecca stutts hovater
"Very knowledgeable and great prices!!"
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Chris

September 22, 2026

5  out of  5
rating by Chris
"Nick Beretta State Farm Insurance has been great to work with. They are very knowledge about the industry and make the whole process easy. I want to give a special shout out to Jeanette Stephens. She goes the extra mile and always helps out to get everything you need in a timely matter. It is very hard to find the kind of personal service that Jeanette does in the business world today. Thank you Jeanette!"
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Rhue Bruggeman

September 16, 2026

5  out of  5
rating by Rhue Bruggeman
"Jennette was very easy to talk to, and helpful at many levels."
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maria pulido

September 14, 2026

5  out of  5
rating by maria pulido
"Nick and his team are extremely helpful. I have been doing business here for 10 years with auto and life insurance and they are always available to answer questions and solve any problem. Strongly recommend this team."
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Andrei H. Iagaru

September 3, 2026

5  out of  5
rating by Andrei H. Iagaru
"Always great working with Nick, Jess and the rest of the team. Very responsive and offering great advice."
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Albert Yang

September 2, 2026

5  out of  5
rating by Albert Yang
"Jeanette was extremely kind and helpful, and she made me feel like family. Would highly recommend!"
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Elgin Wingate

September 1, 2026

5  out of  5
rating by Elgin Wingate
"Pleasant person to talk to , very polite and understanding , big help , best agent ever 🙏"
We responded:
"Hi Elgin,
Thank you for the kind words! It has been a pleasure helping you with your insurance.

Best,
Nick"
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Becky Apolinario

August 31, 2026

5  out of  5
rating by Becky Apolinario
"We've been with particular branch when it was Rick, then Hector and now Nick's team. They're always super helpful with questions and always try their hardest to get us the best deal. They are upfront with our coverage and cost. They are also super easy to contact and respond to questions and inquiries super fast."
We responded:
"Thank you so much, Becky! I really appreciate your loyalty through the years and trusting my team to continue taking care of you. We always want to be upfront about coverage and cost while helping you find the best value for your insurance needs. Thank you for the kind words and for being a longtime customer!

Best,
Nick"
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Randhawa Preet

August 31, 2026

5  out of  5
rating by Randhawa Preet
"Very polite and nice staff. I have my house, car and life insurance, everything from them. Great people to work with!!!"
We responded:
"Thank you so much for the kind review! I truly appreciate you trusting my team and me with your home, auto, and life insurance. We’re grateful to have you as a customer and are always here whenever you need us!

Best
Nick"
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Malaysia Basallo

August 27, 2026

5  out of  5
rating by Malaysia Basallo
"Jessica is an amazing agent. She’s always willing to go the extra mile and explain things so clearly. I’m super grateful and appreciative to work with her. 100/10 recommend!"
We responded:
"Thank you so much, Malaysia! I’m so glad to hear Jessica has taken such great care of you. She truly cares about our customers and always goes the extra mile to make sure everything is clear and easy to understand. We’re lucky to have her on our team and we really appreciate your recommendation!

Best,
Nick"
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Jennifer Garcia

August 26, 2026

5  out of  5
rating by Jennifer Garcia
"I have been a loyal customer of Nick Bertetta and his agency for YEARS. All of my dealings with him and his team have been positive, informative and efficient. Highly recommend."
We responded:
"Hi Jennifer,
I truly appreciate your loyalty and trust in me and my team over the years. It means a lot to know that we’ve consistently provided you with helpful, informative and efficient service. Thank you for your continued business and recommendation!

Best,
Nick"
Profile photo of Cole Duncan

Cole Duncan

August 25, 2026

5  out of  5
rating by Cole Duncan
"I have had my home owners policy with this office for years. Great service, always on top of servicing issues, great customer service. Solid group to work with."
We responded:
"Thank you, Cole! We really appreciate you trusting our office with your homeowners insurance over the years. Our team takes pride in providing responsive, reliable customer service and making property insurance as easy as possible for our customers. We’re grateful for your continued business and for the 5-star review!

Best,
Nick"
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Deidre-Ann Eskin

August 24, 2026

5  out of  5
rating by Deidre-Ann Eskin
"Working with Nick and his team has been truly valuable! Their advice always feels balanced and backed by experience versus being pushed products. Jeanette is an all-star in keeping us informed, aware, and thinking ahead!"
We responded:
"Hi Deidre,
Thank you so much! I truly appreciate your kind words and the trust you’ve placed in me and my team. I’ve always believed insurance should be about providing honest, experienced guidance and helping customers make informed decisions, not simply pushing products. I’m also glad to hear Jeanette has done such a great job keeping you informed and thinking ahead. Thank you for the 5 star review and for trusting us with your insurance needs!

Best,
Nick"
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Marc Aquino

August 24, 2026

5  out of  5
rating by Marc Aquino
"I've been a long-time client. Nick Bertetta and his wonderful staff (Jeanette and others) have always been extremely helpful, solutions oriented, handling all our policies, and looking for ways to ensure we save money while having the appropriate coverage. Thank you, and keep up the great work and service."
We responded:
"Hi Marc,
Thank you so much! I truly appreciate your continued trust and loyalty over the years. It means a lot to me and my team to know that Jeanette and the rest of our staff have consistently been helpful and solutions oriented. We always strive to help our customers find the right balance of coverage and value for their auto insurance and property insurance needs. Thank you for the 5 star review and for allowing us to help you with your insurance needs!

Best,
Nick"
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Nathan Ramos

August 18, 2026

5  out of  5
rating by Nathan Ramos
"The service provided was exceptional, characterized by a prompt response time and accommodating scheduling flexibility to meet my requirements. The process of making necessary policy adjustments was straightforward and user-friendly. I highly recommend this service to anyone seeking reliable and efficient assistance."
We responded:
"Hi Nathan,
I really appreciate the 5 star review and recommendation. My team and I work hard to provide prompt, reliable service and make insurance policy changes as simple and convenient as possible. I’m glad we were able to accommodate your schedule and make the process easy. Thank you for trusting our office with your insurance needs!

Best,
Nick"
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Melody Sadri

August 12, 2026

5  out of  5
rating by Melody Sadri
"They are easy to communicate with and on top of their game. Jeanette especially has been an exceptional help especially when providing fair pricing."
We responded:
"Hi Melody
Thank you for the wonderful 5-star review! I'm so glad you found our pricing fair and that communication was easy. I’ll be sure to pass along your kind words to Jeanette, she’ll be thrilled to hear it. Thank you for your business and loyalty!

Best,
Nick"
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Teresa Philpott

August 11, 2026

5  out of  5
rating by Teresa Philpott
"I have never had a bad experience when I call this office. The staff there are absolutely the best to work with!!"
We responded:
"Hi Teresa,
I'm thrilled to hear you’ve never had a bad experience when you call our office. Our team works hard to make every step as easy and stress-free as possible, including helping you understand your insurance coverage. We truly appreciate your kind words and look forward to assisting you again anytime you need us!

Best,
Nick"
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Shane Ehresman

August 4, 2026

5  out of  5
rating by Shane Ehresman
"I had a great experience working with Jeannette Stevens. She was knowledgeable, responsive, and took the time to explain all of my coverage options without making me feel rushed. She answered all of my questions, made the process simple, and helped me find the right policy for my needs. It’s refreshing to work with someone who genuinely cares about her clients and provides outstanding customer service. I highly recommend Jeannette Stevens to anyone looking for an honest, reliable, and professional insurance agent."
We responded:
"Thank you so much for taking the time to leave such a thoughtful review, Shane! We truly appreciate your kind words. I'm so glad Jeanette was able to make the process easy to understand and help you find the right coverage without any pressure. Taking great care of our customers is what we strive for every day, and it's wonderful to hear she delivered that experience. Thanks again for trusting our office with your insurance needs, we're always here if you need anything!

Best,
Nick"
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Alex Sala

August 4, 2026

5  out of  5
rating by Alex Sala
"Very happy with State Farm. Have always been helpful and Jessica and Jeanette are amazing and always are available to help with any questions."
We responded:
"Hi Alex,
We appreciate your support and the great review. Jessica and Jeanette work hard to take care of our customers, and I'm glad they've been able to help. Thanks for choosing our office!

Best,
Nick"
Profile photo of Hector Virrueta

Hector Virrueta

July 30, 2026

5  out of  5
rating by Hector Virrueta
"I want to thank Randall for giving me such excellent service! Not only is he knowledgeable about his products but also understanding what my needs and wants are. I feel confident and taken care off with him and State Farm, thank you!"
We responded:
"Hector, thank you for the kind words and for putting your trust in our office. Hearing that Randall took the time to understand what you needed and made the process a positive experience is exactly what we hope for. I'll be sure to share your feedback with him. We appreciate your business and look forward to being here whenever you need us.

Best,
Nick"
Profile photo of Nuvia Valverde

Nuvia Valverde

July 30, 2026

5  out of  5
rating by Nuvia Valverde
"Randall Virrueta was patient and helpful. Thanks for the great service. 100% recommend State Farm!"
We responded:
"Thanks so much, Nuvia! We love hearing feedback like this. Randall takes a lot of pride in helping people, and I'm glad he was able to provide such a great experience. We appreciate the recommendation and look forward to being here whenever you need us.

Best,
Nick"
Profile photo of nathan virrueta

nathan virrueta

July 30, 2026

5  out of  5
rating by nathan virrueta
"Randall is very knowledgeable in his ability to show me the different rates and benefits of each bracket. Thank you for getting me the deal!"
We responded:
"Thanks for the great review, Nathan! We're happy Randall was able to walk you through your options and help you find the coverage that fit your needs at a great value. We appreciate you choosing our office and look forward to helping you for years to come.

Best,
Nick"
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Luisa Gonzalez

July 30, 2026

5  out of  5
rating by Luisa Gonzalez
"Excellent customer service from Randall Virrueta"
We responded:
"Thank you, Luisa! We really appreciate you taking the time to leave us a review. I'm glad Randall was able to provide great service while helping you with both your auto and life insurance. Thanks for trusting our office, we're here anytime you need us.

Best,
Nick"